Shipping policy

HOW MUCH DOES SHIPPING COST?

Shipping is free within the US. 


PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

Estimated Delivery
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@hubpractical.com.

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.

RETURNS AND EXCHANGE POLICY

HubPractical accepts eligible return requests within 30 days of the delivery date.

Non-defective items must be returned in their original condition and packaging, with all included parts and accessories. Once your return request is approved, we will provide a prepaid return label and instructions for sending the item back.

After we receive and inspect your return, an approved refund will be issued to your original payment method. Please allow 3–5 business days for HubPractical to process the refund. Additional processing time may be required by your bank or payment provider.

HubPractical reserves the right to refuse returns that:

  • Are requested more than 30 days after delivery
  • Are damaged, altered, used excessively, or missing parts
  • Are not returned in their original condition and packaging
  • Are sent back without prior approval

To request a return or exchange, contact us with your name, order number, and reason for the request:

Email: support@hubpractical.com
Phone: 850-329-0372
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time